Research Journal of The University of Zagreb, Faculty of Civil Engineering

Organization, Technology & Management in Construction: An International Journal
ISSN 1847-5450 print / ISSN 1847-6228 online
udc 62:658(05)

Abstracting/Indexing: The papers published in Organization, Technology & Management in Construction: An international Journal are abstracted/indexed by: EBSCO, INSPEC, ProQuest Science Journals

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5. İlknur Akiner:

Critical Viewpoints on the Management of Conflict in Multi-National Construction Projects


International construction markets are increasingly taking economic advantage of the global workforce. It is common on international projects to find multi-cultural project teams located in multiple countries. Conflict management is becoming ever more important due to the rapid changes that are common in the current construction business environment. Global change, cultural diversity within multi-national project teams, and complexity are a few of the reasons that managing conflict is a critical skill for project team leaders. Results of this research provide an overview and describe multi-national construction projects, in which construction industry participants play an important role regarding the organization and performance, through a review of the published literature. Critical viewpoints of the paper and literature survey outcomes point in the direction that understanding multi-national or multi-cultural performances within construction projects can be a serious tool for dispute avoidance between the parties involved.

Keywords: Construction, Conflict, Management, Multi-cultural, Multi-national